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Pamela Hurley-Moser, President/CEO
Photo by Richard G. Sandifer
Pamela Hurley-Moser founded Hurley Travel Experts in February of 1993 with a strong commitment to exceptional customer service, a vision to be the best travel agency in the marketplace, and the belief that travel should be affordable and hassle-free if the right people are assisting in the process.
With all the useful technology that has infiltrated our industry, we still find today that travel is a “people” business and we continue to hire only the most experienced and customer service-oriented professionals in the industry to serve our clients.
Our mission is to exceed expectations in every aspect of the travel relationship whether you are traveling for vacation, business, or for group, meeting and incentive travel. Our referral rate and extremely low client turnover are true testaments to the fact that we are fulfilling our mission and staying true to our original vision and goals.
Today, we are one of the nation’s largest, privately female-owned, full-service travel management companies and the only Maine-based travel agency that is a Virtuoso and A BCD Travel Affiliate.
Virtuoso is the industry’s leading leisure travel network. This by-invitation-only organization comprises more than 6,000 elite travel specialists associated with over 300 agencies in 22 countries in North and South America, the Caribbean, Australia and New Zealand, as well as over 1,000 of the world’s best travel providers and premier destinations.
Less than one percent of all travel agencies in the US are invited to become a Virtuoso member. For travelers who depend on experts to reduce complexity and ensure smart choices, Virtuoso travel advisors design customized travel experiences using the resources and relationships available exclusively through their network membership.
As A BCD Travel Affiliate, Hurley Travel Experts has the ability to leverage technology and best practice polices to simplify and streamline business travel services. With US$14 billion dollars in annual sales and a worldwide workforce in excess of 13,000 travel professionals, BCD Travel operates in more than 90 countries on six continents. BCD Travel is the world’s third-largest travel management company, which benefits Hurley Travel Experts’ clients on every level from the bottom-line to the business traveler.
We are your local agency with global reach. We have a passion for what we do and we do it very well. Our service is unmatched when compared to large corporate agencies or third-party web sites. We work and live in your community and have a vested interest in your success.
We provide insight, guidance and advocacy for our vacation, business and group incentive travel clients by delivering premium leisure products and high touch corporate, incentive and group travel solutions.
Our focus is on clients who expect impeccable customer care and competency. Our travel consultants possess first-hand knowledge of the products; destinations and amenities, insuring your needs are exceeded before, during and after each journey. We constantly invest in the training and education of our employees and strive to provide a continuum of personal and professional growth opportunities.
We pride ourselves on being one of the most progressive, innovative and caring businesses in our industry. We focus on long-term partnerships with:
- Our clients
- Our community
- Our employees
- Our travel supplier partners
Please contact us to find out how Hurley Travel Experts will exceed your travel expectations!
Photo of Pamela Hurley-Moser by Richard G. Sandifer
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